Return Policy

10-Day Return Policy for Digital Products - 50% Partial Refund or Exchange for Errors

At Road To Brand, we are committed to providing our customers with high-quality digital products and services. However, we understand that errors or issues may arise despite our best efforts. To ensure your satisfaction, we offer a 10-day return policy for digital products, with the option of a 50% partial refund or product/service exchange for reasons of errors.

Return Eligibility:

  1. This return policy applies only to digital products or services purchased directly from Road To Brand.
  2. To be eligible for a return, you must notify us of the error within 10 days of the purchase date.
  3. Eligible errors include technical issues, content inaccuracies, or other errors that significantly impact the functionality or effectiveness of the digital product/service.

Return Process:

  1. To initiate a return, please contact our customer support team at roadtobrand@gmail.com and provide details of the error.
  2. Our support team will assess the error and provide instructions for returning the digital product or arranging for a product/service exchange.
  3. Upon verifying the error, you will be given the option of either receiving a 50% partial refund or exchanging the product/service for a similar or equivalent item.

Partial Refund Policy:

  1. If you choose to receive a partial refund, you will be refunded 50% of the purchase price of the digital product/service.
  2. Refunds will be processed using the original method of payment within 5 business days of approval.

Exchange Policy:

  1. If you choose to exchange the product/service, our team will work with you to identify a suitable replacement that meets your needs.
  2. The exchanged product/service will be provided at no additional cost, and any price difference will be adjusted accordingly.

Exclusions:

  1. This return policy does not apply to digital products or services that have been used or modified after purchase.
  2. We reserve the right to refuse returns or exchanges for digital products/services that do not meet the eligibility criteria outlined above.

Limitations:

  1. Our liability for errors in digital products/services is limited to the 50% partial refund or exchange option specified in this policy.
  2. Road To Brand is not liable for any consequential or incidental damages arising from the use or inability to use the digital product/service.

Changes to Policy:

  1. We reserve the right to update or modify this return policy at any time without prior notice.
  2. Any changes to the return policy will be effective immediately upon posting on our website.

By purchasing and using our digital products/services, you agree to abide by the terms and conditions of this return policy. If you have any questions or concerns, please contact our customer support team for assistance.

Road To Brand, LLC Email: roadtobrand@gmail.com